Terms and Conditions
Effective Date: 02-03-2025
Welcome to Vibestay! These Terms and Conditions govern your use of our platform and services. By accessing or using Vibestay, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. Introduction
Vibestay is a platform that connects hosts offering accommodations with guests seeking to book stays. We do not own or manage properties; we only facilitate the connection between hosts and guests.
2. User Eligibility
To use Vibestay, you must:
- Be at least 18 years old or the legal age of majority in your jurisdiction.
- Provide accurate and truthful information during registration.
- Comply with all applicable laws and regulations.
3. Host Responsibilities
If you list a property on Vibestay, you agree to:
- Provide accurate descriptions, availability, and pricing.
- Ensure your listing complies with local rental laws and regulations.
- Maintain cleanliness and safety standards.
- Handle guest interactions professionally and respectfully.
4. Guest Responsibilities
When booking accommodations, you agree to:
- Provide truthful booking information.
- Respect the host’s property and follow house rules.
- Leave the property in the same condition as when you arrived.
- Take responsibility for any damages caused during your stay.
5. Payments and Fees
- Guests must pay the full booking amount before the reservation is confirmed.
- Hosts may be subject to service fees deducted from payouts.
- Cancellation and refund policies vary based on the listing and must be reviewed before booking.
6. Cancellations and Refunds
- Cancellation policies depend on the host’s terms.
- Guests may be eligible for a refund based on the host’s selected policy.
- Vibestay reserves the right to mediate disputes regarding cancellations and refunds.
7. Prohibited Activities
Users may not:
- Post false or misleading information.
- Engage in fraudulent transactions.
- Discriminate against others based on race, gender, religion, nationality, or other protected categories.
- Use Vibestay for illegal or unauthorized purposes.
8. Limitation of Liability
Vibestay acts solely as a marketplace and is not responsible for:
- The quality, safety, or legality of listed accommodations.
- Any disputes between hosts and guests.
- Injuries, damages, or losses incurred during a stay.
9. Termination
Vibestay reserves the right to suspend or terminate accounts that violate these terms or engage in suspicious activities.
10. Privacy Policy
Your use of Vibestay is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
11. Changes to Terms
Vibestay may update these Terms and Conditions at any time. Continued use of the platform constitutes acceptance of the revised terms.
12. Contact Information
For any questions or concerns, contact us at:
📧 support@rentalspace.com
📍 NY, USA